Privacy Policy and Legal Notice Hosteleros Herves Blanco, S.L.
HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207, and address at MESTRE SOUTULLO, Nº2, Pontevedra (36004), PONTEVEDRA, with email info@hotelpontevedra.es and phone number 986109499. Registration in the Mercantile Registry with Nº:………………………………………………………………..
Registered in ……………………………………………… with Nº…………………………………….
Authorized Entity……………………………………………………………………………………….
Data Protection Officer
The owner is responsible for the personal data collected through the navigation and use of this website in accordance with the requirements established by Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).
By using this website, it is understood that you have read and understood the information provided regarding the processing of your personal data.
Data Protection Policy
The responsible party applies the principle of proactive responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the legal requirements, ensuring in any case:
- respect for the freedoms and fundamental rights of individuals
- that the data is processed lawfully, fairly and transparently
- that the processed data is accurate, adequate, relevant and limited to what is necessary for the purposes for which it is collected
- that the purposes for which it is collected are explicit and legitimate, and that it is not processed in a manner incompatible with those purposes
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the necessary legal information established by current regulations.
Data Collected, Purpose and Legitimacy
The personal data processed is provided by users through the forms available on this website and is the minimum required to:
- send information about our products/services
- address inquiries
- process orders, as well as to be able to prepare the corresponding invoices, inform about the status of orders, address complaints and any other management derived from the service provided through this website
These purposes are based on legal principles of data processing established by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, on the basis of legitimate interest, and with the consent of the users.
Web Forms
Personal data collected through the contact form on the website is used to address any inquiries made by the user through it.
Personal data collected in the order form is intended to process the necessary data for the proper management of orders.
The processing of the data is legitimized by the consent given by you when expressly accepting the processing conditions informed through this privacy policy.
Data Recipients
Personal data obtained through web forms is registered and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be disclosed to third parties, except when such data communication is protected by a legal obligation or when it is necessary to communicate your data to third parties for payment processing (payment gateways) or to manage product deliveries (carriers) when such transfer is necessary for the service. For payment through other payment gateways, we recommend that the user read the privacy policy to understand how they handle personal information, for example
- Redsys Servicios de Procesamiento, S.L. (“Redsys”), with address in Madrid, Francisco Sancha Street, number 12, and CIF number B-85955367, which fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has taken the necessary technical measures to maintain the required level of security.
You can see their privacy policy at:
https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf
- PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes appropriate security measures for the correct processing of users’ personal data.
You can see their privacy policy at:
https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1
In cases where data communication to third parties is not protected by the legal bases established in the previous section, data communication to other recipients will only take place if the user has given their express consent.
Strict criteria for selecting data processors are maintained and there is a contractual commitment with each of them to comply with and enforce the data protection obligations.
In the event of international data transfers, HOSTELEROS HERVES BLANCO, S.L. will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical, and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.
You can obtain more information about the processing of personal data by our organization by requesting it at the email address: info@hotelpontevedra.es, or by accessing it through the following link:
— QR code —
Technical and Organizational Measures for Data Protection
The media has the necessary technical and organizational measures to guarantee the confidentiality and conservation of personal data obtained through the website.
Personal data collected from the website is processed using HTML protocol with a valid SSL certificate.
The personnel involved in data processing operations: access, editing, deletion, etc., are trained and committed to this data protection policy.
Data Retention
Personal data obtained through the contact form will be retained for as long as necessary to address the request/inquiry made.
Personal data obtained through the order form will be retained for as long as there is a contractual and/or commercial relationship with you, or until you exercise your right to delete, cancel, and/or limit the processing of your data.
Once the contractual relationship has expired, we will keep the information duly blocked, without using it, as long as it may be necessary for the exercise or defense of claims or may result in any type of legal, judicial, or contractual liability arising from its processing, which must be addressed and for which its recovery is necessary.
If you have expressly agreed to receive commercial information, we will keep your contact information until you communicate your decision to stop receiving such commercial communications.
Information on the Existence of Automated Decisions (including profiling)
We normally do not make automatic decisions, but when we do, we will make it clear that this type of decision is being made. However, HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 includes several sections dedicated to customizing services in order to show personalized advertising when accessing its website and also for sending personalized communications.
HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 acknowledges the possibility of creating profiles to improve its product offerings or personalize the sending of commercial offers or provide a more personalized service to the customer.
Objection to the Processing of Data for Advertising Purposes
If you consented to the use of your data for advertising purposes and do not wish to continue receiving advertising, you can revoke the consent given at any time by sending an email to the responsible person’s email info@hotelpontevedra.es.
Changes in the Privacy Policy
We may modify the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do, we will notify you through different means via the Platform (such as through a banner, pop-up, or push notification), or even by emailing your email address when the change is significant for your privacy so that you can review the changes, evaluate them, and, if necessary, object or unsubscribe from a service or feature. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.
LEGAL NOTICE
Intellectual and Industrial Property
The design of the portal and its source codes, as well as the logos, trademarks, and other distinctive signs that appear on it belong to (HOSTELEROS HERVES BLANCO, S.L.) and are protected by the corresponding intellectual and industrial property rights.
Content Liability
HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 is not responsible for the legality of other third-party websites that may be accessed from the portal. Nor does it take responsibility for the legality of other third-party websites that may be linked to or from this portal.
HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 shall not be liable for the use that third parties make of the information published on the portal, nor for the damages or economic losses suffered, direct or indirect, that may cause or may be caused by the use of such information.
Reproduction of Content
In accordance with the Intellectual Property Law, the reproduction, distribution, and public communication of all or part of the contents of this website, for commercial purposes, on any media and by any technical means, without the authorization of HOSTELEROS HERVES BLANCO, S.L., is expressly prohibited.
Applicable Law
HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 reserves the right to file civil or criminal actions it deems necessary for the misuse of the website and content, or for the breach of these conditions.
The relationship between the user and HOSTELEROS HERVES BLANCO, S.L., with CIF/NIF B36467207 shall be governed by the current regulations and applicable in the national territory. If any dispute arises in relation to the interpretation and/or application of these conditions, the parties shall submit the conflicts to ordinary jurisdiction, submitting to the Judges and Courts as appropriate by law.
We also inform you that you have a free and accessible extrajudicial dispute resolution procedure available to all citizens, which is the European Union’s Online Dispute Resolution platform, accessible through the following link:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
If we use “cookie” technology on the website, we have a specific section that informs you about its existence and its use policy. Please refer to the “cookie policy” section.
Otherwise, no browsing cookies are used.
Minors’ Personal Data
This website is not directed at users under the age of 18. If you are under 18, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.
Exercise of Data Protection Rights
In accordance with the rights conferred by current legislation on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, deletion, portability, and opposition to the processing of their data by directing their request to the indicated postal address or the email info@hotelpontevedra.es.
The applicant must be sufficiently identified in the request.
For any complaints, you can contact the email info@hotelpontevedra.es. You can also contact the Spanish Data Protection Agency:
https://www.aepd.es.
